Frequently Asked Questions
How can I place an order?
Browse the store, open a product, choose the available option if applicable, add it to cart and proceed to checkout.
Where do you deliver?
Kanni Ayurveda delivers across India. Delivery timelines and charges depend on the order and destination; see our Shipping & Delivery policy for the current details.
How long does delivery take?
The current domestic delivery estimate is 7–14 business days. Delays can occur because of courier operations, destination and other factors.
Can I cancel an order?
Cancellation requests should be made within 6 hours of placing the order. Once an order has been dispatched, it is handled under the applicable return process.
What is your return window?
Eligible unopened full-price products can be returned within 14 days, subject to the Refund & Cancellation Policy. Opened or used products and sale or promotional products are non-returnable under the current policy.
How can I track my order?
Use the Track Order link in the Shop & Help menu. If you need help, contact the Kanni Ayurveda support team with your order number.
Do you offer Cash on Delivery?
Cash on Delivery availability and any applicable charges are shown during the shopping and checkout process.
How can I contact Kanni Ayurveda?
Call +91 9114000666 or email contact@kanniayurveda.com. Support hours are Monday–Saturday, 9:00 AM–8:00 PM.
